What it takes to be good at Tech Support is patience and knowing when to use your inside voice
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What I'm Listening to:
A Suspense/Horror/Sci-fi Podiobook by Scott Sigler.
Across America a mysterious disease is turning ordinary people into raving, paranoid murderers who inflict brutal horrors on strangers, themselves, and even their own families.The fate of the human race may well depend on the bloody war one man must wage with his own body, because the parasites want something from him, something that goes beyond mere murder.
OMG. I can so identify with this. There is no creature on this planet as clueless as the n00b enduser.
What it takes to be good at Tech Support is patience and knowing when to use your inside voice