Why was the site offline for the last 4 days? Simple. The host provider supernova.net thought it would be a good idea to surprise its customers with an unannounced upgrade to their systems early Saturday morning, no doubt thinking we’d all wake up and never notice the blip in availability.

That was Saturday. It’s now Wednesday morning. The site just came back online. Sigh.

The thing that irked me the most is that their support line voice mails and the bulletins posted on the web kept saying basically the same thing, that they expected everything to back online in 3 hours or 6 hours, day after day.

When they got to the point where they just had to fix up the naming server, I immediately FTP’d into the IP for Geeknews and started transferring the site over to Dreamhost where hopefully i can get everything migrated for the weekend to flip the switch.

Why switch to a new provider just for this? Welp, this isn’t the first time, nor second, nor third that one of my sites has been mysteriously offline for days on end, one time it was a week. I’ve been using their services since around 2002 but when you have family using their primary mail account from one of my domains, that’s a painful thing to deal with when they are affected as well.

I feel sorry for all the folks affected whose sites are their business. No doubt there’s a few pissed of pron pushers right now.

Related posts:

1. Dreamhost – How Tolerant Should I Be?
2. Geeknews Roundup: 9/20/07
3. Geeknews Roundup: 10/30/07
4. Pubic Lice: Geeknews To The Rescue?
5. What happened this day, Sept 26 1964?

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