What’s the Deal With Adobe Reader on Vista?

I built out a new PC last weekend and promptly installed Vista Ultimate. The next night I needed Adobe Reader so i started making my way to adobe.com to get the latest version. As i was loading their site I thought back to the RC build and the trouble i had installing Reader then, you had to hack it in because of several problems with its installer.

Lo and behold, Reader has the same problem with this Vista RTM build. What the heck? It’s not like Longhorn/Vista hasn’t been available for ISVs to actually *test* on at some point in the last couple of years and be prepared! What gives? 😡

So I had to hack the sucker in again.
What I wound up doing was run the installer up to the point where the MSI failed. Before acknowledging the error and allowing it to rollback the setup, i quickly drilled down to the user folder: ‘C:\Users\Andy\AppData\LocalLow\Netopsystems\temp‘ , copied out the Adobe temp folder to the desktop, then acknowledged the error so it could clean up and remove the temp files in original temp folder path above.

Then i ran the MSI within the copied version of the Adobe folder now on my desktop and this time the installation worked fine. 🙂

Ah well, at least it had a happy ending and we have Reader goodness on the box now. It turned out that the installer couldn’t handle UAC being turned off on the box afterall.

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I'm an eternal optimist, follow a Buddhist philosophy, geek of many areas, entrepreneur, learning the Chinese language, a die-hard sports fan, love politics and nuclear submarines.

2 thoughts on “What’s the Deal With Adobe Reader on Vista?”

  1. Same thing! I followed you directions and all is well. You would think that Adobe can do better.

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