Mike Calligaro is a developer on the Windows Mobile team. He has a great article explaining some of the challenges that have arisen in the latest mobile phones with QWERTY keyboards and trying to dial some of those marketing phone numbers like 1-800-FLOWERS. In a standard 12 key type phone, there are groupings of letters that map to the a number like ABC assigned to the number 2 so T9 interprets the dialing appropriately. But now the QWERTY keyboards have the letters and mapped out to individual keys so you can’t simply dial 1-800-FLOWERS as you did before.
Read the backstory and details here.
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